
The Problem: Downtime Is Costing You More Than You Think
Delays. Downtime. Disconnected systems. The silent revenue killers.
- Delayed failure detection costing $5,600/minute in downtime (Gartner)
- Manual troubleshooting drowning IT teams
- Siloed data hiding root causes
- 70% of IT team time is lost on manual troubleshooting
- Slow insights delay decision-making and impact performance
- Customers churn due to slow applications and poor digital experience
- Disconnected tools = missed warnings and costly service disruptions

The Solution: AI-Powered Proactive IT Intelligence
PathMetrics delivers the future of observability today.
- Predictive Analytics – Flags irregularities before outages occur
- Automated Root-Cause Analysis – Resolves issues 70% faster
- Unified Observability – Correlates data across apps, networks, and cloud
- Insight Retriever – Real-time application insights via voice/text
- Context-Aware Chat Assistant – Unified support across systems
- Hop-by-Hop Network Analysis – End-to-end visibility across IT infrastructure
- WebTime Optimization – Ensures website and SaaS performance stays sharp


Ticvic has a professional team, they work out clearly plan/schedule based on our requirements. They do very good execution and are able to deliver high quality products as planned...

Key AI-Driven Features
AI Insight Retriever
Hey PathMetrics, why is checkout slow?.Predictive Analytics – Flags irregularities before outages occur .Pulls insights from logs, metrics, and traces instantly
Smart Navigation
AI-guided dashboards – No more menu hunting .Learns user behavior to prioritize critical alerts .Pulls insights from logs, metrics, and traces instantly
Predictive Failure Detection
Spots hidden patterns in 1M+ data points/sec.Alerts you hours before outages hit
Auto-Remediation
Self-healing IT: Automatically rolls back faulty deployments .Cuts resolution time from hours → seconds
Tech Stack - AI That Understands, Learns, and Acts


LLMs
Large Language Models (LLMs)


TTS
TensorFlow-based Text-to-Speech (TTS)


NLP
Natural Language Processing (NLP)


AMA
AI-Powered Multi-Agent Architecture


RTD
Real-time Data Correlation Engines


API
REST API integrations with your IT stack
Business Gains: Not Just IT Uptime—Business Uptime
- Protect Revenue – Eliminate unplanned outages that cost millions
- Boost IT Efficiency – Automate repetitive tasks and reduce manual workloads
- Gain Full Visibility – End-to-end insights across applications and infrastructure
- Lower Costs – Prevent SLA breaches, reduce downtime-related penalties
- Improve Decision-Making – Get instant, actionable insights with AI
- Enhance Customer Experience – Reduce churn with seamless digital performance
- Align IT with Business KPIs – Prioritize performance based on real business impact

Industries We Empower
- Healthcare: Prevent treatment delays, system failures & compliance risks
- Telecom: Optimize network paths, meet SLAs, and reduce churn
- Enterprise IT: Shift from firefighting to innovation
- Retail & E-Commerce: Maximize uptime, reduce cart abandonment & boost CX
- SMBs: Get enterprise-grade observability without the overhead
- PathMetrics learns from historical behavior, correlates system data in real time, and guides users intelligently using context-aware AI. It automates resolution and reduces IT dependence on manual intervention.
