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CLIENT
Reactive IT fails, costing millions in preventable downtime. 
AI predicts and prevents outages before business impact. 
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The Problem: Downtime Is Costing You More Than You Think 

Delays. Downtime. Disconnected systems. The silent revenue killers. 

  • Delayed failure detection costing $5,600/minute in downtime (Gartner) 
  • Manual troubleshooting drowning IT teams
  • Siloed data hiding root causes 
  • 70% of IT team time is lost on manual troubleshooting 
  • Slow insights delay decision-making and impact performance 
  • Customers churn due to slow applications and poor digital experience
  • Disconnected tools = missed warnings and costly service disruptions 
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The Solution: AI-Powered Proactive IT Intelligence 

PathMetrics delivers the future of observability today. 

  • Predictive Analytics – Flags irregularities before outages occur 
  • Automated Root-Cause Analysis – Resolves issues 70% faster 
  • Unified Observability – Correlates data across apps, networks, and cloud
  • Insight Retriever – Real-time application insights via voice/text 
  • Context-Aware Chat Assistant – Unified support across systems 
  • Hop-by-Hop Network Analysis – End-to-end visibility across IT infrastructure 
  • WebTime Optimization – Ensures website and SaaS performance stays sharp 
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TESTIMONY
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PathMetrics, India

Ticvic has a professional team, they work out clearly plan/schedule based on our requirements. They do very good execution and are able to deliver high quality products as planned...

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Key AI-Driven Features 

AI Insight Retriever

Hey PathMetrics, why is checkout slow?.Predictive Analytics – Flags irregularities before outages occur .Pulls insights from logs, metrics, and traces instantly 

Smart Navigation

AI-guided dashboards – No more menu hunting .Learns user behavior to prioritize critical alerts .Pulls insights from logs, metrics, and traces instantly 

Predictive Failure Detection

Spots hidden patterns in 1M+ data points/sec.Alerts you hours before outages hit 

Auto-Remediation

Self-healing IT: Automatically rolls back faulty deployments .Cuts resolution time from hours → seconds 

Tech Stack - AI That Understands, Learns, and Acts 

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slm

LLMs

Large Language Models (LLMs) 

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tts

TTS

TensorFlow-based Text-to-Speech (TTS) 

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nlp

NLP

Natural Language Processing (NLP) 

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ama

AMA

AI-Powered Multi-Agent Architecture 

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rtd

RTD

Real-time Data Correlation Engines 

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api

API

REST API integrations with your IT stack 

Business Gains: Not Just IT Uptime—Business Uptime 

  • Protect Revenue – Eliminate unplanned outages that cost millions
  • Boost IT Efficiency – Automate repetitive tasks and reduce manual workloads 
  • Gain Full Visibility – End-to-end insights across applications and infrastructure
  • Lower Costs – Prevent SLA breaches, reduce downtime-related penalties 
  • Improve Decision-Making – Get instant, actionable insights with AI 
  • Enhance Customer Experience – Reduce churn with seamless digital performance 
  • Align IT with Business KPIs – Prioritize performance based on real business impact 
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Industries We Empower 

  • Healthcare: Prevent treatment delays, system failures & compliance risks
  • Telecom: Optimize network paths, meet SLAs, and reduce churn 
  • Enterprise IT: Shift from firefighting to innovation
  • Retail & E-Commerce: Maximize uptime, reduce cart abandonment & boost CX 
  • SMBs: Get enterprise-grade observability without the overhead 
  • PathMetrics learns from historical behavior, correlates system data in real time, and guides users intelligently using context-aware AI. It automates resolution and reduces IT dependence on manual intervention. 
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